TERMS AND CONDITIONS
Welcome to The Cosmic House Gallery website.
We have set out below the terms and conditions which apply to information shown in the pages of our website and to the ordering of any products from the Website. By using this site, or ordering products, you agree to and accept these terms and conditions:
1. Acceptance of Terms
By accessing and using The Cosmic House Gallery (hereinafter referred to as "the Website"), you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using the Website.
2. Intellectual Property
a. All content on the Website, including but not limited to text, images, artwork, graphics, logos, and software, is the property of The Cosmic House Gallery and is protected by intellectual property laws.
b. Users are not permitted to reproduce, distribute, display, or create derivative works from any content on the Website without explicit permission from The Cosmic House Gallery.
3. Artwork Purchase and Transactions
a. The Website facilitates the purchase of artworks directly through an online store.
b. Prices for artworks are listed in euros and are subject to change without notice. The Cosmic House Gallery reserves the right to modify prices, descriptions, and availability of artworks.
c. Upon making a purchase, users agree to provide accurate and up-to-date information for the transaction, including billing and shipping details.
d. The Cosmic House Gallery uses secure payment processing services to ensure the safety of financial transactions. Users are encouraged to review and comply with the terms of the chosen payment processor.
e. All sales are final. The Cosmic House Gallery does not offer refunds or exchanges for purchased artwork, except in cases of damage during shipping.
4. Privacy Policy
a. The Cosmic House Gallery is committed to protecting user privacy. Please refer to our Privacy Policy for information on how personal data is collected, used, and protected.
5. User Conduct
a. Users agree not to engage in any activity that may disrupt or interfere with the proper functioning of the Website.
b. Users are prohibited from attempting to gain unauthorized access to any part of the Website, including accounts, systems, or networks connected to the Website.
6. Termination of Access
The Cosmic House Gallery reserves the right to terminate or restrict access to the Website at any time, without notice, for any reason.
7. Governing Law
These terms and conditions are governed by the laws of Romania. Any disputes arising from the use of the Website shall be resolved in the appropriate courts of Cluj-Napoca.
8. Changes to Terms
The Cosmic House Gallery reserves the right to modify these terms and conditions at any time. Users are responsible for regularly reviewing these terms to stay informed of updates.
9. Shipping Policy
a. The Cosmic House Gallery offers shipping services for purchased artwork to locations specified in the checkout process.
b. Shipping costs are calculated based on the destination, weight, and dimensions of the artwork. These costs will be presented to the user during the checkout process.
c. Estimated delivery times are provided as a guideline and may vary based on the shipping destination, courier service, and any unforeseen circumstances. The Cosmic House Gallery is not responsible for delays in transit.
d. The Cosmic House Gallery is not responsible for any customs duties, taxes, or fees associated with international shipments. Users are responsible for complying with the import regulations of their respective countries.
e. In the event that the purchased artwork is damaged during shipping, users must contact The Cosmic House Gallery within 2 days of receiving the shipment. Please refer to our Return Policy for further instructions on handling damaged items.
10. Returns and Exchanges
a. Users are responsible for inspecting the artwork upon receipt and reporting any issues promptly. Claims for damaged or incorrect items must be submitted within 2 days of receiving the shipment.
PRIVACY POLICY
1. Introduction
a. The Cosmic House Gallery (hereinafter referred to as "we," "us," or "our") is committed to protecting the privacy of users of our website.
2. Information We Collect
a. Personal Information: We may collect personal information, such as names, email addresses, mailing addresses, and payment information, when users voluntarily provide it during the registration, purchase, or contact process.
b. Usage Information: We may collect non-personal information about how users interact with our website, including IP addresses, browser types, and access times.
3. Use of Information
a. We use the collected information for the following purposes:
- To process and fulfill user requests for artwork purchases.
- To communicate with users regarding their orders, inquiries, and updates.
- To improve and personalize the user experience on our website.
- To analyze website usage and trends to enhance our services.
4. Sharing of Information
a. We do not sell, trade, or otherwise transfer personal information to third parties without user consent, except as outlined in this Privacy Policy.
b. We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing users, as long as those parties agree to keep this information confidential.
5. Cookies and Tracking Technologies
a. We use cookies and similar tracking technologies to enhance the user experience, analyze website usage, and improve our services. Users can control cookie preferences through their browser settings.
6. Security
a. We implement reasonable security measures to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices
a. Users can choose not to provide certain information, but it may limit their ability to access certain features or make purchases on the website.
8. Children's Privacy
a. Our website is not directed towards children under the age of 13. We do not knowingly collect personal information from children. If we become aware of any collected information from children, we will take appropriate steps to delete it.
9. Changes to Privacy Policy
a. We reserve the right to update or modify this Privacy Policy at any time without prior notice. The most recent version will be posted on the website with the effective date.
10. Contact Information
a. For questions or concerns regarding this Privacy Policy, please contact us at contact@thecosmichouse.ro